So you may be asking yourself, how do I begin? It's easy! First, you will need to complete this form. Once received we will reach out to arrange your FREE virtual consultation on a day and time that works best for you. We will also set up your personal profile on DoTimely, the system we use for scheduling appointments, invoicing, and communication. You will receive a welcome email containing your login instructions and temporary password prior to your consultation so you can familiarize yourself with the system and tell us a little about your pet(s). We will then go over your pet's information with you, discuss your pet's needs, and explain how the system works. 

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An additional meeting, in-person, will be required so you may meet with and give keys to your pet care provider. Simply request a time and date that works best for you via DoTimely and we will schedule a 20-minute visit for when you are home. This is a great way for your pet care provider to meet your pet(s) and ask any questions they might have. If you are a dog owner, we will also do a brief practice walk with your pup. There is a small fee for this. For cats, this is a $12 fee. For dogs, it's $16 and includes a brief practice walk.

Please note that we require 2 sets at the time of your in-person meeting with your dog walker. The copy is for management to hang onto in case of emergency. We will provide tags for the keys.

Additional Questions? Check out our main FAQ page by clicking here, or contact us today at info@happypetsnyc.com or 516-650-4649.