"I work long hours, but when Angel was still a puppy, I needed someone who would not only walk my dog, but spend time with her during the day. My Happy Pets walker made herself available, even on short notice. I could not have been happier.
"I am so happy I booked dog sitting services with Happy Pets NYC. My dog Angel is a devoted companion dog and going away I needed the assurance of absolute professionalism, compassionate doggy-care, and accountability and I got it. The daily reports and photos of my darling dog while I was away was a tremendous reassurance. I was able to relax and enjoy my week-long vacation. Thank you Happy Pets NYC!!"
"Our walker has been with us for over a year and during this time she has demonstrated proficiency, timeliness, and has shown our dog a tremendous amount of love and patience. I would recommend her without question."
~Paul & Ana
"Happy Pets is great! Jamie has been our dog walker for the past year and then we slowly transitioned to Aliza and Natasha as the business grew. They are all fabulous, friendly, and truly loving towards my dog, Austin. They send report cards via email after they've completed their walk and my last report card they even sent a picture too. It is so nice to be able to get a real time report card so I can know that my pup is safe and happy while I'm at work. We have had Jamie stay for an overnight weekend pet sitting when we had to go away unexpectedly and she sent us regular texts/pics to update us on Austin. He was very happy and obviously well taken care of when we got home. Making sure you find a trustworthy and caring pet sitter is top priority and that is exactly what you get with the people at Happy Pets."
Barack & Joe
"Since meeting Jamie over two years ago we have no more worries about going away on trips. We know we will have a caring reliable caretaker for our two cats, Barack and Joe.
They love her, and come to greet her when she arrives! They don't even do that of us! She is wonderful with them. We have also met one of her assistants, Aliza, who is also great.
Jamie is also the consummate professional. Scheduling is prompt, efficient and flexible. Also billing is electronic. So easy! I'd give her six stars if that were an option!!!"
"Jamie runs an incredible service, providing a team who dedicate an astounding amount of care and love in taking care of your pet. I was able to actually relax while on vacation, receiving detailed daily updates with pictures to let us know how our cat was doing."
"My three-year-old golden doodle Bella has bad separation anxiety and severe allergies, requiring daily medication. Since we are frequently out of town, it is always difficult to find a boarding facility where we can feel comfortable leaving her. When we planned a long vacation out of the country, I knew we needed to find a reliable in-home sitter. I was so pleasantly surprised by our experience with Happy Pets. A wonderful, friendly sitter came to our apartment to get acquainted with Bella before we left. She took the time to discuss not only Bella's care needs, but also her preferences and habits. We came home to a happy, contented pet and an even tidier apartment than we'd left! I was blown away. The daily report cards our sitter left--detailing the walks, play, meals, and little adventures--reassured us that our petsitter had really played with and loved our special pup. I'm keeping Happy Pets on speed-dial for every future vacation."
"Being able to trust someone to take care of Benny, whether it be a single walk or watching him for a weekend, means a lot.
My Happy Pets walker is quite knowledgeable and compassionate about animals. I highly recommend using her services."
"We needed a regular dog walker for the summer and also someone to dog sit during our vacation in August. I cannot recommend Happy Pets highly enough. Jamie and company are prompt, professional and very loving with the pets. Bernie absolutely adored each of the walkers (they assign a regular walker but sometimes changes had to be made) When we were away Jamie stayed in our home and Bernie was utterly secure and comfortable. I will absolutely be using Happy Pets Again and totally recommend to anyone in the Forest Hills Rego Park area that they serve."
Bonzai & Tank
"We have two small dogs with big personalities. Bonzai & Tank are somewhat particular with who they choose to let into their pack but they accepted our Happy Pets walker right away. We never worried about our pups while in our walker's care and her report cards were the highlight of our day. If your dogs are not just pets but are your family, it’s not easy to find someone who you can entrust care for them which is why we were so happy to find Jamie. She gives the dogs the attention and care they deserve and I know our pups miss her. Thanks for your great care!"
~Clarissa & Geoff
"I have been using their dog walking service more regularly now and I have been very happy. My dog is content when I come home and I love the report cards they send right after the walk. This eases my mind and assures me that my precious pup is doing well!! Whenever I contact them via email, they are prompt with responding. Aliza has been walking him and she is very nice and good with dogs! Very happy and would recommend any dog owner to use their services !!!!!"
"I don't usually write reviews but I had to share my recent experience with Jamie and Happy Pets NYC. This was the second time we used the kitty sitting services for our new kitten Cheech. We had to book a last minute flight back to CA for a weekend because a dear friend passed away from cancer. I only gave Jamie 24 hours notice and even though our normal sitter Michael was not available Jamie ended up sitting Cheech herself. I was so impressed that she would go out of her way to accommodate us. She is a great business owner and Cheech absolutely loves her. We already have our next sitting appointment scheduled and will continue to use Happy Pets NYC because Jamie and her staff are trustworthy and reliable, and the most important thing is that Cheech is happy while we are gone."
"Jamie and Christina are consummate professionals. We are able to have a consistent walker each time we need help with our dog. My wife and I have crazy work schedules. Sometimes we need to schedule a walk same day with short notice. They are so caring and make every attempt to accommodate our needs. We get email and picture updates from each walk. Christina even checks in using GPS. We also get updates on whether our pup goes #1 or #2. On hot summer days our walker even leaves extra water and turns up the AC so our pup doesn't overheat in our stuffy apartment. Could not be happier with Happy Pets NYC!"
Cleo & K.C. (Sunshine not pictured)
"When we have to leave our “kids” at home for any length of time, it’s a great comfort to know our Happy Pets sitter is on the job. It’s well over a year since we started working with her, and she’s always reliable and flexible. She also has a great rapport with our animals, it’s clear that she enjoys what she does, and that makes for a good experience for all of us! Thank you, Happy Pets!"
~Erica & Matt
"I've been using Happy Pets for almost a month now by signing up for a 30 min relief walk for my 11 year old dog and there's no doubt that they deserve 5 stars. Working with Leslie has been a great experience and I can tell with the daily report cards that she truly cares about my dog. A consummate professional and highly recommended!
PS - this winter as been brutal and I feel bad Leslie has to endure this."
Cookie & Muffin
“First - I'd like to say I am nuts about my dogs. If you see any of my previous reviews you know this. I am so beyond impressed with Jamie, Nancy, and Lauren (the 3 that have walked my dog). Jamie and Lauren (whom I've met personally) played with my dogs and really demonstrated that the safety and happiness of my dogs was a priority. They only walk my youngest, 10 month old cavapoo, and I have seen the best change in her behavior. Nothing is chewed on when I get home and the wee pads are changed so my floor has no accidents. I just want to say thank you so much to Jamie and the team for accommodating us, changing our schedule when needed, and sending me cute pictures and notes from every walk. So glad I found you guys.”
"We were looking for what to do with our cat while going away on vacation for about 10 days and after hearing so many horror stories about animals being boarding I was so relieved to find out about Happy Pets. Jamie is a total professional and you can tell she really cares about the animals she takes care of. She was thorough with her questions on Corey and was so cute playing with him when he came over very curious about who she was. I felt totally comfortable leaving her the keys to our home and our boy in her care. The best part is the daily report card we always looked forward to seeing with a little update on our boy and some photos. We will DEFINITELY be using her going forward! Can't thank her enough and neither can Corey!"
Dread Pirate Kitty & Michael Jackson
"I was really nervous about leaving our kitties with a cat sitter...because we'd had bad experiences in the past, but our Happy Pets sitter was awesome. When she came in for the initial consult, she came across as knowledgeable, responsible and her love for animals was very apparent. DPK (our more outgoing kitty) took an immediate liking to her.
When we got back from vacation, the apartment looked spectacular! The litter box was VERY clean, plants had been watered, and our cat sitter had even vacuumed! The daily report cards were a very nice touch, and let us see how MJ (our shy kitty) had come around to actually letting her play with him. The cats seemed very happy and well-cared-for, and we were delighted. I openly admit to being a neurotic cat mom, but would enthusiastically recommend the services of Happy Pets."
~Allison & Kat
"Happy Pets is wonderful with dogs with behavioral issues. My dog, Goobie, is very weary of strangers and takes awhile to warm up to people. Jamie, the owner, was very understanding and nice during the initial consultation. Goodie barked and growled during the entire consult, but Jamie didn't hesitate to take us as clients. I work full time, so I needed a dog walker to walk Goobie five days a week for a 30 min relief walk.
Leslie, who is Goobie's steady walker, was very patient with Goobie and put up with a lot from my little monster. She never gave up on him and he eventually warmed up to her and loves when Leslie comes to walk him. Aliza also walked Goobie when Leslie was away and she is wonderful too.
I get report cards daily from Jamie via email everyday which keeps me updated on how he did on his walk. As dog owners, they are our babies. I would highly recommend Happy Pets. It is such a relief for me to find trustworthy walkers that truly cares for animals."
Indy & India
"Such a great company! Jamie, the owner is so on point! If you email her she gets back to you right away, she is very accommodating and considerate. My dog Indy can be a brat but her walkers have been very sweet with her and I really appreciate that."
"We felt very comfortable with Jamie when we first hired her to walk our 7 year old pitbull mix, Jake, who weighs 74 pounds. We were looking for someone that had experience with big dogs and she really put our minds at ease. Jamie is reliable, trustworthy and experienced and she walks our boy like he is her own dog.
Finding Happy Pets was a godsend because I am an overprotective mom and after over 1 year my husband and I were finally able to take real vacation knowing Jake was in excellent hands. Thank you Happy Pets."
~Michael & Mitzi
"I just want to start by thanking you for the wonderful care that you've provided to James in the last year and half. I'm sure you can tell how much Jake and I love our dog, and it really was such a great reassurance to know that he was taken care of every time that we were away or were stuck at work. Thanks for the loving way you took care of James and also your professionalism as a dog walker/sitter."
~Betty & Jake
Josie & Molly
"We have used Happy Pets regularly for a year now and I could not be more satisfied with the service. My husband and I are teachers, so we need a dog walker 5 days a week during the school year and periodically for vacations. Other local pet sitting services have occasionally been to busy to accommodate us or turned us down because of a lack of staff. We have never had that problem with Happy Pets.
Jamie is very professional and promptly gets back to me whenever I have a request or question. She is always able to provide us with a walker or sitter, even during high demand holiday weekends.
Our regular dog walker Michael and catsitter Monica are kind, considerate and take wonderful care of my three year old dog Josie and thirteen year old cat Molly. The pet sitting software Jamie utilizes is super convenient and allows me to schedule services from my phone and also read status updates on how my pets are doing. I highly recommend this service and encourage anyone looking for high quality, consistently professional pet sitting or dog walking to check out Happy Pets."
"We had our first experience with Jamie, owner of Happy Pets NYC this past weekend housesitting with Katie our 10 year old Labrador Retriever. As said by other reviewers, we found Jamie to be very professional, loving, reliable, extremely trustworthy and, most of all our Katie loves her as do we. We would not hesitate to recommend her to anyone ----Jamie is the best!!!!!"
"Our Kitty was SO happy with her Happy Pets sitter, Michael, that she continued looking for him even after we got home! We've been home for about 2 hours and she is still looking for him and meowing for him. EXCELLENT job!!! We will be calling again SOON!!!"
"We've been a Happy Pets family member since early 2014, and we couldn't ask for a better relationship! I work from home, and Leslie and Jamie are very respectful of our schedules. Jamie has home-sat our very food driven french bulldog multiple times, and I'm always comfortable knowing Lola is getting the same love and care that she would be from us. I love the report cards too!
Jamie is a truly reliable great person to have on our team. We got stuck in an emergency situation one sunday and I called her around 7pm, to ask if she could run over to check on Lola since we had been out all day, without hesitation she said absolutely and even texted us an update after she had been here."
"I started using Jamie for my petsitting needs in April of 2012. Since then my petsitting needs have grown tenfold due to business travel. Jamie is extremely reliable, trustworthy and most accommodating of my shifting travel schedule. I always receive notes and photos from Jamie when I'm away. Moreover, Jamie confirms I have returned home from traveling. This level of professionalism is especially important to me as my cat has developed some health issues this past year. Happy Pets eases my mind. I highly recommend their services."
"I've been using happy pets since my puppy was three months old. I needed them last minute after reading a worrisome review of my former dog walker and Jamie came over within a couple of hours to meet with me and my puppy and took thorough notes on Lucy's (my puppy) interests, training, etc. I was immediately put at easy by her professionalism and interest in Lucy's safety. Since then, Jessica has almost always been our dog walker and I've run into her in our neighborhood while I'm out with Lucy, and Lucy always gets very excited and runs over to greet her.
I've also had an incident when I completely forgot to schedule a walk for Lucy until after she had been alone a little too long, and a quick text to Jamie and 15 minutes laters, Lucy was out on a walk.
One of my favorite things about Happy Pets is the website they use to schedule walks. The walkers have an app where they check in by uploading a photo of your building upon arrival, and a photo of your pet safely inside upon leaving. It automatically sends you an email when the walk is finished so you can log in and see that your dog is safely inside. Also, from these emails I know that Jessica has never left early, which is important because you know you are getting the entire service you are paying for.
If you are a crazy overprotective dog mom/dad like me and Lucy's dad are, then you understand why all of this is so important. Happy Pets and Jamie and Jessica are my lifesavers."
"Just wanted to give a belated thanks for last weekend! Not just for taking care of Maddie, but for leaving our apartment sparkly clean --so very appreciated when we arrived home..."
~Jessica & Scott
"If I could, I'd give them 10 stars! Jamie is an excellent business owner - very attentive to the needs of the client and does what she can to accommodate. I had a surgery last month and requested many walks at last minute, and she made sure my dog was taken care of during that time! We've been using happy pets for about 6 months now and have had nothing but great experiences. Michael, Yvonne, and Natasha have all been great and my dog is a happier boy when I get home from work - because of happy pets! I highly recommend."
Max & Emma
"Happy Pets is a Godsend! My exuberantly happy 3 year old retrievers, Max & Emma absolutely love their walks...and their walker handles them really well. Happy Pets saved our summer - I was able to leave the country knowing my beautiful furballs were safe and in great, reliable hands!"
"I absolutely LOVE Happy Pets and the way they're taking care of my English Bulldog when we're at work! Michele sends the best report cards, it puts a huge smile on my face every day knowing that someone is there to walk him and care for him if just for a little while to break up the day. Jamie is fantastic, she is extremely organized and keeps us updated on everything. We love getting the photos and report cards after each walk. I can't wait to take advantage of her training in the future! Thanks Jamie, Michele and the Happy Pets team!"
"From the moment I met Jamie and Monica I knew they would be great. They were very sweet and friendly when they came by for the consultation and met Missy. Love reading the report cards because it gives me a sense of ease knowing my "daughter" is being walked and cared for while I am at work, the pictures that sometimes come with it help too! DEFINITELY recommend Happy Pets, I am very happy I found them!!"
We tried this kind of service for the first time and as others we were nervous. However, the trust was created immediately on Jamie's visit, when she came over to take all the information. Very professional approach. Very happy we chose this company, Michael the petsitter - extremely nice and friendly young man, who took care of our male cat Moses. We were absent one week, and every day got a notice when Michael came and left, were able to check how the cat was doing, how he ate, peed etc. Will recommend to my friends and everyone. And of course will be coming back. Thank you guys!"
~Anastasia & Lev
"My Happy Pets sitter is professional and talented with pets. Before I left my cat, Nessa, with the sitter she came over to get to know Nessa. Nessa is very particular and becomes obsessive when she is stressed, even tending to lick her own hair off when she has been left alone for too long. My sitter seemed to understand these types of cats and recommended that I look into getting Nessa a calming collar. Nessa does well with collars so I tried it out. I believe it was an excellent recommendation because it worked well for Nessa. After she took a detailed history of Nessa, including her age and weight, I showed her around my apartment and pointed out Nessa’s toys and supplies. Once, after being left alone for too long, Nessa scratched her skin raw under her right ear and now she has a daily topical medication for the skin there. My Happy Pets sitter understood right away how to use and store the medication.
When I came back from my trip I found that my sitter had left a detailed diary of Nessa’s day to day visits. It was meticulous. It included Nessa’s daily temperament, activities, and other observations. For example, some days Nessa was playful and other days Nessa was cuddly. Her observations were clear and reassuring. It made me feel so much better knowing that my cat was so well cared for while I was away. It will definitely make going away on vacation more fun, knowing my pet is happy at home. In addition, the cat pan was clean and my mail was in a neat pile on the counter, since she was able to pick up my mail for me the whole week. I wasn’t surprised to find everything so well cared for because my Happy Pets sitter always answered emails and phone calls so promptly and professionally, I had the impression she was reliable. It was just such a wonderful experience that I felt it should be mentioned."
"Happy Pets has been by far one of the best decisions I've made for my dog. We've been using Happy Pets for about 3 months now (five days a week). My boyfriend and I work a lot of hours, and we knew we needed to invest in a dog walker. Our pup gets anxious when she is alone and will cry and yelp (and our neighbors were sure to let us know) once we leave for the day. I contacted Happy pets and Jamie came to our apartment on a Sunday to meet us and our dog and she asked a ton of questions about her - temperament, food, preferences, how she is with other animals/people, what her favorite toys/games are - everything! She set us up with a temporary walker for the first few weeks before our permanent walker, Natasha, started.
All in all - I cannot say enough good things about Happy Pets. Our pup is so much happier during the day (our neighbors don't complain anymore) and it feels great knowing she is taken care of so well. There have been a few times where my boyfriend or I have returned from traveling for work when Natasha or Michel (one of our fill-ins) gets there or gets back from the walk, and our dog is happy and excited to see them. And honestly, our dog's "review" is the only one that really matters at the end of the day! Both Natasha and Michel are great walkers and really nice people too.
Jamie is amazing about responding asap to e-mails/texts and setting up last minute walks/pet setting. We had to go out of town for a weekend and we were unable to take Nova. I texted Jamie on a day or two before we left to set up pet sitting for the weekend and within an hour she got everything in order and set up so our pup was taken care of. I like that everything is online, you can write notes to the walker that he/she will see before the walk and you get an e-mail summary and picture of your pet after each walk. The website has had some problems from time to time, but in that case, Jamie e-mails or texts you how the walk went. Obviously, a third-party website is not something Jamie can control, but she more than makes up for it in making sure everything is taken care of."
"I have been using Happy Pets for 1/2 hr relief walks 5 days a week, for 9 months. They are professional and reliable. My dog Pasha is timid and has physical disabilities, so it was very important for me to find a walker who is gentle and patient with her. Aliza is our main walker and Monica has subbed for her several times. They are both terrific. Pasha looks forward to seeing them everyday. I appreciate the detailed report cards that are sent to me after each walk. I have had to change or cancel our appointments, sometimes at the last minute, and Jaime has been understanding and quick to respond every time. Aliza has also taken care of our cat while we were on vacation and that went very well too. They are always easy to reach and I trust them to be in our home. I highly recommend them!"
"There could be no better testimony to our Happy Pets walker's caring, always reliable and tender relationship with our dog Penny, than that Penny loves and adores her as much as she does us."
~Victoria & Arthur
"I started with Jamie, owner of Happy Pets NYC when my dog was four months old.
My dog received training and continues, a year and a half later, being walked by Jamie. I wouldn't even dream of using anyone else!
Jamie is lovingly professional with him and he totally remembers and practices everything she trained him to do. He adores her and her positive reinforcement with him has me adoring her as well!
Extremely trustworthy in every way!"
"I have been using a dog walker and sitter for 10 yrs. Of all the walkers & sitters I have used, my Happy Pets walker is far and away head and shoulders above the rest. She is responsible, trustworthy, and shows a genuine interest and caring for my dog. I know she does her job well as my dog looks forward to her walks and is excited to see her. She is a gem, and I feel very comfortable with her tending to Rudy."
“Jamie and her team have been a dream come true to us! We've been using Happy Pets since we adopted our little girl 3 months ago. Our puppy loves her walkers and they give us the comfort of knowing she's in great hands while we are at work. We look forward to the updates we get every time she goes for a walk including notes and photos. They are very professional and extremely accommodating, especially when our schedules change last minute. You can tell Jamie and her team are true pet lovers which is what you want when you're putting your loved ones in their care!”
"This review is long overdue! Jamie and her staff are beyond amazing. She is extremely prompt in returning emails/requests. Our regular dog walker Nancy goes above and beyond for our dog Spooky! We are pretty sure she loves our dog as much as we do. On an extremely hot day, she gave Spooky a cold compress to cool him off...she is the BEST! My husband and I look forward to the email every day about Spooky's walk as they are not only sweet but entertaining too! We love that the software Jamie uses includes the option for picture of your pet as well. The whole process is super easy to book, pay, and track the walks. HIGHLY recommend to anyone in the Forest Hills area looking for a pet service! Love our Nancy"
"This is the most professional and thorough service I've ever used! They took wonderful care of my cat while I was away, and I couldn't be happier. They're my number 1 pet sitter who is call on for sure!"
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