All requests for services must go through DoTimely. Messages via DoTimely chat, texts, emails, etc. are not accepted.

​We walk dogs from 11 am to 4 pm. Should you require a walk that falls outside of this time frame there will be an additional $5 fee. All weekend walks must be scheduled no later than Friday at noon. We always try to accommodate last-minute requests as well as emergencies but cannot guarantee service. 

​Phone calls are accepted and messages are returned between 8 am - 8 pm Monday through Friday, and 8 am - 8 pm Saturdays and Sundays. 


Weekend dog walks are $5 extra for same-day requests.

​$3 for pre-scheduled walks.

An additional $10 for holidays will be charged.

• Martin Luther King, Jr. Day

• President's Day

• Easter Sunday

• Memorial Day

•  Juneteenth

• Independence Day

• Labor Day

• Columbus Day

• Veterans Day

• Thanksgiving Day

• Christmas Eve

• Christmas Day

• New Year's Eve

• New Year's Day  

"I was immediately put at easy by her professionalism and interest in Lucy's safety."   ~Rachel W.See Full Review


As dog walking is a difficult service to provide and many things are out of our control (e.g. weather, doormen, parking) we offer our customers the ability to request services within time blocks. Need a specific time? It can be submitted at the same time as your request and we will do our best to accommodate it.

Early Morning: 8 am - 10 am

Morning: 10 am - 12 pm

Midday: 12 pm - 2 pm

Afternoon: 2 pm - 4 pm

Early Evening: 4 pm - 6 pm

Evening: 6 pm - 9 pm


The following is required by you for Happy Pets NYC to walk your dog:


We realize that schedules can and do change. Notification of cancelation for walks must be received 24 hours in advance or there will be a $10 fee. If your walker shows up for the appointment, and it is canceled in person, the full cost of service will be billed.

Cancelation of pet-sitting services over a non-holiday must be received no later than 1 week prior to the first day of scheduled services. 2 weeks' notice is required for services occurring during a federal holiday. 50% of the canceled service will be applied if notification is not received within the requested time frame. 

Payment is due the Sunday following services rendered. If payment is more than 4 days late, a $20 late payment fee will be applied.


Our Virtual Consultations are always FREE. An additional meeting, in-person, will be required so you may meet with and give keys to your pet care provider. Simply request a time and date that works best for you via DoTimely and we will schedule a 20-minute visit for when you are home. This is a great way for your pet care provider to meet your pet(s) and ask any questions they might have. If you are a dog owner, we will also do a brief practice walk with them. There is a small fee for this. For cats, this is a $12 fee. For dogs, it's $16 and includes a brief practice walk.

Please note that we require 2 sets at the time of your in-person meeting with your dog walker. The copy is for management to hang onto in case of emergency. We will provide tags for the keys.

​Ready to get started? Schedule your FREE virtual consultation today.