Why Choose Us?

Deciding who's going to take care of your pet, whether just during the day while you're at work or away on vacation, is an important decision. We strive to ease any and all concerns by providing a truly reliable, trustworthy, and loving service. Our walkers will love your dogs and cats like they are their own. We are never strangers, but family.

Having a family take care of your pet means there will never be a stoppage of service due to illness, emergency, or vacation. Your home and pets are also protected by our insurance, so you never have to worry. 

Our Process

So you may be asking yourself, how do I begin? It's easy! First you will need to complete this form. Once received we will reach out to arrange your FREE virtual consultation on a day and time that works best for you. We will also set up your personal profile on DoTimely, the system we use for scheduling appointments, invoicing and communication. You will receive a welcome email containing your login instructions and temporary password prior to your consultation so you can familiarize yourself with the system and tell us a little about your pet(s). We will then go over your pets information with you, discuss your pets needs, and explain how the system works. 
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An additional meeting, in-person, will be required so you may meet with and give keys to your pet care provider. Simply request a time and date that works best for you via DoTimely and we will schedule a 20 minute visit for when you are home. This is a great way for your pet care provider to meet your pet(s) and ask any questions they might have. If you are a dog owner, we will also do a brief practice walk with your pup. There is a small fee for this, but the amount charged will be applied as a credit to your account after your first invoice. For cat's this is a $12 fee. For dog's it's $16 and includes a brief practice walk.

Please note that we require 2 sets at the time of your in-person meeting with your dog walker. The copy is for management to hang onto in case of emergency. We will provide tags for the keys.

Additional Questions? Check out our main FAQ page by clicking here, or contact us today at info@happypetsnyc.com or 516-650-4649. 
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"I cannot recommend Happy Pets highly enough.  Jamie and company are prompt, professional and very loving with the pets. "  ~Doug I.
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