Booking Reservations
We walk dogs from 10 am to 5 pm. Should you require a walk that falls outside of this time frame there will be an additional $5 fee. All weekend walks for regular walking clients must be scheduled no later than Friday at noon. We always try to accommodate last minute requests as well as emergencies but cannot guarantee service.
Phone calls are accepted and messages returned between 8am - 8pm Monday through Friday, 8am - 8pm Saturdays and Sundays.
Phone calls are accepted and messages returned between 8am - 8pm Monday through Friday, 8am - 8pm Saturdays and Sundays.
Holiday and Weekend Rates
Weekend dog walks are $5 extra for same day requests. $3 for pre-scheduled walks.
An additional $10 for holidays will be charged.
• Martin Luther King, Jr. Day
• President's Day
• Easter Sunday
• Memorial Day
• Independence Day
• Labor Day
• Columbus Day
• Veterans Day
• Thanksgiving Day
• Christmas Eve
• Christmas Day
• New Year's Eve
• New Year's Day
An additional $10 for holidays will be charged.
• Martin Luther King, Jr. Day
• President's Day
• Easter Sunday
• Memorial Day
• Independence Day
• Labor Day
• Columbus Day
• Veterans Day
• Thanksgiving Day
• Christmas Eve
• Christmas Day
• New Year's Eve
• New Year's Day
Dog Walking Times
As dog walking is a difficult service to provide and many things are out of our control (e.g. weather, doormen) we cannot guarantee that we can walk your dog at exactly the specified time. While we will do our best to walk your dog as close to your preferred time as possible we cannot guarantee that we will be able to do so.
Walking Policy
The following is required by you for Happy Pets to walk your dog:
- Either 2 sets of keys to your apartment or written permission of access with the doorman/concierge (access to your apartment)
- A towel by the door for rainy days
- Access to water after the walk is over
- A safe collar or harness
Cancelations and Late Payment:
We realize that schedules can and do change. Notification of cancelation for walks must be received 24 hours in advance. Cancelation of pet sitting services must be received no later than 1 week prior to the first day of scheduled services. A 10% service fee (or $20, whichever amount is greater) of canceled service (pet sitting) will be applied if notification is not received within the requested time frame. $10 fee for canceled walks. If your walker shows up for the appointment, and it is cancelled in person, the full cost of service will be billed.
Payment is due the Monday following services rendered. If payment is more than 4 days late, a $20 late payment fee will be applied.
We realize that schedules can and do change. Notification of cancelation for walks must be received 24 hours in advance. Cancelation of pet sitting services must be received no later than 1 week prior to the first day of scheduled services. A 10% service fee (or $20, whichever amount is greater) of canceled service (pet sitting) will be applied if notification is not received within the requested time frame. $10 fee for canceled walks. If your walker shows up for the appointment, and it is cancelled in person, the full cost of service will be billed.
Payment is due the Monday following services rendered. If payment is more than 4 days late, a $20 late payment fee will be applied.
Additonal Visit(s) for Meeting Staff/Picking up Keys
Our initial consultations are always 100% free! This gives us a chance to meet both you and your pet and go over their needs in more detail. Please have keys (2 sets) available at the time of your consultation.
Should you require an additional meeting, beyond your consultation to either meet with or give keys to your dedicated pet sitter/dog walker, we will schedule a 20min visit for when you are home. This is a great way for your pet sitter/dog walker to meet your pet(s) and ask any questions they might have. For cat sits this is a $12 fee. For dog's it's $16. A brief practice walk is included for dogs.
Should you require an additional meeting, beyond your consultation to either meet with or give keys to your dedicated pet sitter/dog walker, we will schedule a 20min visit for when you are home. This is a great way for your pet sitter/dog walker to meet your pet(s) and ask any questions they might have. For cat sits this is a $12 fee. For dog's it's $16. A brief practice walk is included for dogs.
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